Navigating voice messages in spaces π€
How to efficiently browse, reply to, and manage voice messages in your spaces.
Ayoub Amine
Last Update hace 2 aΓ±os
Learn how to efficiently manage and interact with voice messages in your Verbanest spaces.
π₯ Accessing Voice Message
- Navigate to your space dashboard
- You'll see all voice messages listed with:
- π€ Sender's name
- π Submission time
- π Sentiment indicator (Positive/Neutral/Negative)
- β±οΈ Message duration
π΅ Playing Voice Messages
Playback Controls
- βΆοΈ Click the play button to start playback
- βΈοΈ Click again to pause
- βͺ Use the skip backward button to replay
- β© Use the skip forward button to move ahead
- π View the audio waveform to navigate to specific parts
π Understanding Message Details
Each voice message includes:
Voice Record Section
- π― Audio waveform visualization
- β±οΈ Duration indicator (0:00 - 5:00)
- π Sentiment analysis result
Transcription
- π Automatic text transcription of the voice message
- β²οΈ Timestamp markers for each segment
- π Full searchable text content
Submitted Details
- π€ First and last name of the sender
- π§ Email address
- π Additional notes or context
- π Submission trends over time
- π Sentiment distribution
- π Total submissions counter
- π Monthly activity graphs
- π Use the grid/list view toggle to change how messages are displayed
- π Regular checking helps maintain engagement
- π± Access messages on both desktop and mobile
- β Look for the sentiment indicator for quick context
- π₯ Track your submission count against the maximum limit (150)
Remember: All voice messages are automatically transcribed and analyzed for sentiment, making it easier to process and understand feedback at scale! π
