Navigating voice messages in spaces 🎀

How to efficiently browse, reply to, and manage voice messages in your spaces.

Ayoub Amine

Last Update hace 2 aΓ±os

Learn how to efficiently manage and interact with voice messages in your Verbanest spaces.

πŸ“₯ Accessing Voice Message

  1. Navigate to your space dashboard
  2. You'll see all voice messages listed with:
    • πŸ‘€ Sender's name
    • πŸ•’ Submission time
    • 😊 Sentiment indicator (Positive/Neutral/Negative)
    • ⏱️ Message duration

🎡 Playing Voice Messages

Playback Controls

  • ▢️ Click the play button to start playback
  • ⏸️ Click again to pause
  • βͺ Use the skip backward button to replay
  • ⏩ Use the skip forward button to move ahead
  • πŸ“Š View the audio waveform to navigate to specific parts

πŸ“ Understanding Message Details

Each voice message includes:

Voice Record Section

  • 🎯 Audio waveform visualization
  • ⏱️ Duration indicator (0:00 - 5:00)
  • 🎭 Sentiment analysis result

Transcription

  • πŸ“„ Automatic text transcription of the voice message
  • ⏲️ Timestamp markers for each segment
  • πŸ“ Full searchable text content

Submitted Details

  • πŸ‘€ First and last name of the sender
  • πŸ“§ Email address
  • πŸ“‹ Additional notes or context
πŸ“Š Analytics Features
Monitor your voice messages with:
  • πŸ“ˆ Submission trends over time
  • 🎭 Sentiment distribution
  • πŸ“Š Total submissions counter
  • πŸ“† Monthly activity graphs
πŸ’‘ Pro Tips
  1. πŸ” Use the grid/list view toggle to change how messages are displayed
  2. πŸ”„ Regular checking helps maintain engagement
  3. πŸ“± Access messages on both desktop and mobile
  4. ⭐ Look for the sentiment indicator for quick context
  5. πŸ“₯ Track your submission count against the maximum limit (150)

Remember: All voice messages are automatically transcribed and analyzed for sentiment, making it easier to process and understand feedback at scale! πŸŽ‰

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